Policies
General Policies
All orders are reviewed for accuracy and/or special instructions immediately. If we are out of inventory, we will email with an approximate ship date. No orders charged to credit card until delivery date determined. Delays can occur during Holiday rushes , etc. Please email us for a quote on shipping charges to Alaska, Hawaii, Puerto Rico, and Canada. NOTE: Fed Ex packages for Overnight or 2nd day air can be shipped on Saturday prior to 3pm MST. ***Specify any urgency for shipped in the comments field after orders are placed***. Another note: UPS ships ground 5 days to Alaska, Hawaii, and 4 days to Puerto Rico.
Shipping Policies
We offer the following shipping methods and delivery times:
Standard: |
UPS Ground 5-12 Days, USPS Regular Mail |
Express: |
UPS 3 Day Select, USPS Priority Mail |
Overnite: |
UPS Next Day Air, Fed Ex |
Shipping Charges |
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» An additional $ 15.00 freight charge per order will be added for shipment outside of the United States. |
Gift Boxing/Wrapping and Cards
Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $2.00 per item.
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
|---|---|---|
MN |
7.25% |
All orders for customers in the state of Minnesota subject to state sales tax.
Minimum Order Amount
Please note that we have a $30.00 minimum order requirement.
Credit Cards Accepted
Please note that we accept American Express, Discover, Mastercard, Visa.
Order Cancellation Policies
If orders are out of inventory, we will notify via email. You may decide to cancel as orders are not charged until week of ship date.
Warranties
We forward any warranties directed from Manufacturers on their labels.
Return Policies
We appreciate your business, regarding any returns, With this online store, we prefer all of our sales to be final purchases. (Once again, orders over 1,000.00 have a 15% restocking fee, over $1,500.00 a 20%). To confirm a color or style, please check with us via phone or mail as swatches may be available. Any Custom ordered products are final sales. You may find information on all products prior to ordering by calling for swatch samples, if any, or by email to fblinen @msn.com. Ship charges are not refunded. NOTE:***Open packages are not returnable.
Store Privacy Policies
All information concerning our customer purchases is kept private.